What are your maintenance and repair responsibilities as an owner?

• Property owner water service line: The part of the underground pipe that exits your house and goes to the water valve (curb stop) located on your property. Likewise, you are responsible for this underground part of the sewer line.
• Indoor water valve & plumbing: The water pipe system, drains, fittings, valves and accessories in your building that distributes water. Likewise, you are responsible for this part of the sewer lines.
• Fire hydrant: The majority of these belong to the town and may be found at the edge of your property. If this is the case, you are responsible for ensuring that you do not obstruct access to the hydrant ( plants, flowers, shrubs, monuments, fence). It is also forbidden to paint them, because they are already painted according to their water flow capacity.

For private fire hydrants which do not belong to the town, all responsibility rests with the owner.

What are our maintenance and repair responsibilities as a municipality?

• Water Valve (curb stop): The rod with a cast-iron cap nicknamed "curb stop" that is on your property. It is used to turn on and off the water supply between the town’s drinking water distribution system and your home.
• Municipal water service line: The part of the underground pipe that starts from the water valve (curb stop) and goes to the watermain in the street. Likewise, we are responsible for this underground part of the sewer line.
• Watermain: The 35 km of underground watermains that carries water to the properties supplied by the drinking water distribution network.
• Fire hydrant: Approximately 350 fire hydrants that provide fire protection on the territory of the Town of Hawkesbury.

Did you know?

The water valve nicknamed "curb stop" indicates the boundary of your property to that of the city. It belongs to us and should be handled only by municipal employees. It is important that it is functional, visible and accessible so that we can shut off the water supply to your home if you need to do emergency or planned work.

When planning to dig for landscaping, paving or plumbing, contact the environmental service 48 hours in advance if you need to:

• Locate your curb stop because it is not visible
• Have it lifted, lowered or repaired
• Make a request to close or open the water